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Repair (StarRepair™)

To request a Return Material Authorization (RMA) number, please Log-in, then fill out and submit an online RMA form.

 We provide repair services for the following microwave radios:
  • Alcatel
  • Harris-Farinon
  • Proxim
  • Western Multiplex
  • Stratex-DMC

*  For specific models, please contact our customer service department or submit an RMA online. Volume discounts may apply.


 

Quality Repair Service


Our fast turnaround and quality repair service performed by factory certified technicians sets us apart from all other resellers of new or used equipment. Our quality repair services include
 
  • Fast repair turnaround time of
    • Standard: 10 working days
    • Emergency: 2 working days
  • Rigorous testing on every single product to meet the specifications required by original manufacturer
  • Upgrades and updates to the latest equipment ECOs published by original manufacturer
  • Preventive maintenance service aimed at reducing repair costs. Click here to download the program details

 

To receive information on Star Microwave services, please contact us.